Consumer & Retail

Consumer & Retail

The connected consumer is “on” 24/7 via mobile devices and social media.

The connected consumer is “on” 24/7 via mobile devices and social media.

Consumer & Retail

A range of pressures -- from rapid technology change and digital disruption,
empowered consumers, rising costs, increased speed to market, and
significant shifts in brand loyalty and purchasing behavior -- are
impacting today’s consumer businesses.

KPMG LLP works with Consumer & Retail companies, from small start-ups to large multinational operations, to develop and implement innovative, customer-led growth strategies and tightly-aligned business operations. With customized, industry-focused Audit, Tax, and Advisory services, KPMG helps to drive superior shareholder value and embed and sustain positive change.

Is it zero hour for consumer packaged goods companies?

Today, consumer packaged goods companies must adapt in a world where the traditional business model linking manufacturers, retailers and consumers is finished.

 
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Disruption and Innovation in Retail

The amount of disruption and innovation occurring in the retail industry is staggering, and we at KPMG know it requires retail organizations to have a customer-centric focus.

 
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Omnichannel and the Retail Industry

Today’s consumers have innumerable options to choose from and the days of being brand loyalist are in the past. "Customers don't have time for half-baked omnichannel" examines how retailers can avoid over-promising and under-delivering and take the necessary steps to build customer-centric, omni-capable organizations.

 
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Top of Mind Survey 2016

Based on a survey of over 400 consumer industry executives

 
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Is it time to rethink your loyalty program?

Learn how to pave the way to growth and drive market share through new strategies for success, from adopting business models for loyalty programs that can be more affordable and sustainable to achieving results with a strong action plan.

 
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An Interview with Ibotta

A conversation with innovators at the intersection of mobile and retail

 
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Mark Larson

As the head of KPMG’s Consumer & Retail practice and leader of the Retail practice, Mark is responsible for the quality of service and responsiveness provided to KPMG’s largest clients in the retail industry.

 
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John MacIntosh

John is the leader of KPMG's Consumer Goods practice and has worked with consumer goods companies in a consulting/financial auditing capacity for more than 30 years.

 
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