Government & Public Sector | KPMG | UK

Government & Public Sector

Government & Public Sector

Reimagine: Streamlined and intelligent citizen focused services

Reimagine: Streamlined and intelligent citizen focused services

The future of public services

Reimagining the future of public services

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Despite socio-demographic challenges placing increasing long-term demands on services, public sector organisations are constantly being asked to ‘do more with less’. This has been the mantra from Treasury for several years, with many successfully making significant savings and improving service delivery.

We believe there is still a long way to go, with most public sector bodies failing to put the citizen at the core of strategy, making true transformation impossible. 

Our new and unique approach asks organisations to take a step back and reimagine how it could deliver truly intelligent and streamlined citizen services. This innovative perspective recognises the complexity of the challenge, while taking in to account existing perceived barriers to transformation such as culture, legacy technologies and constrained finances, and offers practical solutions to move organisations forward.

Our experienced team, many of whom have come from the public sector, offers practical advice and experience to enable clients to design, deliver and implement real change. We provide the evidence base to enable senior decision makers to take the tough decisions to deliver results. We offer insight from and access to our global network to give a different perspective on how other countries are managing their complex challenges.

We work across central government, local government, healthcare, education, housing, defence, police and infrastructure – as well as the private and charity sector. We understand where the synergies between sectors lie, and we can help our clients leverage these to move towards a better operating model.

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