Privacy | KPMG | NL

Online Privacy Statement

Online Privacy Statement

Last updated 31 March, 2017

KPMG1 is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, KPMG is committed to the appropriate protection and use of personal information (referred to as Personal data) that we collect online about you.

Generally, our intent is to collect only the Personal data that you have provided voluntarily so that we can offer information or services to you. Please review this Online Privacy Statement to learn more about how we collect, use, share and protect the Personal data that we have obtained.

1. Collection and use of Personal data
We obtain Personal data about you if you choose to provide it - for example, to contact mailboxes or to register for certain services. Your Personal data is not used for other purposes, than the purposes for which you have provided the information to us, unless we obtain your permission, or unless otherwise required or permitted by law, professional standards or quality rules, or in case required to improve the quality of our services. For example, if you send us an email message requesting information about KPMG, we will use your email address and other information you supply to respond to your request. If you send us a resume or curriculum vitae (CV) to apply online for a position with KPMG, we will use the information that you provide to match you with available KPMG job opportunities.

KPMG generally collects only the Personal data necessary to fulfill the visitor's request. Where additional or optional information is collected, you will be notified of this.

KPMG only collects "sensitive" personal information when the relevant individuals voluntarily provide us with this information or where such information is required or permitted to be collected by law. Sensitive information includes personal information regarding a person's race, ethnicity, political beliefs, trade union membership, religious or similar beliefs, physical or mental health, sexual life or criminal record. Please use your discretion when providing sensitive information to KPMG, and under any circumstances, do not provide sensitive information to KPMG, unless you thereby consent to KPMG's use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in KPMG databases. If you have any questions about whether the provision of sensitive information to KPMG is, or may be, necessary or appropriate for particular purposes, please contact KPMG at privacy@kpmg.com.

1.1 Automatic collection of Personal data
In some instances, KPMG and its service providers uses cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of KPMG's online presence, and to measure the effectiveness of our marketing activities.

1.1.1 IP addresses
An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and diagnostic purposes. This information may also be used in aggregate form to conduct website trend and performance analysis.

1.1.2. Cookies
A "cookie" is a small piece of text that a website places in the browser of your (mobile) device. The cookie allows the site to remember who you are and serves a number of other purposes.
On some of our web sites, a notification banner will appear requiring your consent to collect cookies. You have the choice to accept the use of cookies by acting in accordance with the consent information provided via the notification banner. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. Some cookies may be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser's settings. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites' features.

Below is a list of the types of cookies used on our websites:

 

Purpose Description Type & Expiry
Performance 
(i.e., User's Browser) 
Our websites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content). Session
Deleted upon closing the browser.
Security
(e.g. Asp .NET) 
If you register for access to a restricted area, our cookies ensure that your device is logged in securely for the duration of your visit. You will need your username and password to access the restricted areas. Session
Deleted upon closing the browser. 
Site Preferences  Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account. Session
Deleted upon closing the browser.
Analytical We use several third party services to help us understand how site visitors use our website and our services. This allows us to improve the quality and content on our website for our visitors.Persistent, but will  delete automatically after five years if you
no longer visit our website.
Persistent, but will delete automatically after five years if you
no longer visit our website.
Flashtalking  Information that is collected: IP-address, number of unique visitors, search terms, country (country code), date, duration en frequency of visits, hardware, browser type, marketing campaign data.In order to improve our marketing campaign we use third party services to measure the effectiveness of our produced display advertising leading visitors to our website, to make decisions on ad spending. Reporting happens on an amalgamated data level, not on individual user level.  Persistent, but will delete automatically after two years if you no longer visit our website.
Site visitor feedback  We use a third party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.

The first cookie (1) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for a period of 90 days.

The second cookie (2) is set if the visitor is not invited to participate in the survey and is used to ensure visitors are not invited after their first page view.

The third cookie (3) is used to ensure the visitor is not invited again in the same visit, in case the invitation is called but not shown (could be related to technical issues, browser incompatibility, browser setting etc.).

1) PersistentDeleted automatically after 90 days or presenting survey invite.

2) and 3) SessionDeleted upon closing the browser.

Social media (e.g. Gigya, Google+, Facebook, Twitter)  We use third party widget and/or social media buttons which enable the visitor to share content from our website to other websites and e-mail. In the context of this we gather insight into user behavior and activity by our website visitors. Reporting happens on an amalgamated data level, not on the individual user level (e.g. counting the number that information is shared). 

Persistent, but will delete automatically after five years if you no longer visit our website.

 

2. Web beacons
A web beacon is a small image file on a web page, newsletter, e-mail or other communication that can be used to collect certain information, such as whether to what extent e-mails are opened, what content is watched, etc. This information is used to measure the interests of our visitors and improve our services. KPMG only uses web beacons in accordance with applicable laws.

3. Social media widgets and applications
KPMG web sites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of KPMG web sites. Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

In addition, KPMG web sites may host blogs, forums, crowd-sourcing and other applications or services. The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any KPMG social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.

4. Children
KPMG understands the importance of protecting children's privacy, especially in an online environment. In particular, our sites are not intentionally designed for or directed at children under the age of 16. It is our policy never to knowingly collect or maintain information about anyone under the age of 16, except as part of an engagement to provide professional services.

5. Sharing and transfer of Personal data
We do not share Personal data with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law, professional standards or quality rules. In some instances, KPMG may also share Personal data about you with various outside companies or service providers or vendors working on our behalf to help fulfill your requests.

In addition, KPMG may transfer certain Personal data across geographical borders to other KPMG member firms or outside companies working with us or on our behalf. KPMG may also store Personal data in a jurisdiction other than where you are based. Transfer of Personal data by KPMG takes place in accordance with the Dutch Data Protection Act.

KPMG may also disclose Personal data in order to respond to requests of government or law enforcement agencies or where this is required by applicable laws, court orders, or government regulations. These disclosures may also be needed for data privacy or security audits and/or to investigate or respond to a complaint or security threat. KPMG does not sell Personal data to third parties. Also, KPMG will not transfer the Personal data you provide to third parties for their own direct marketing use.

6. Choices
You have several choices regarding your use of our online services (like websites, portals, apps). In general, you are not required to submit any Personal data, but KPMG may require you to provide certain Personal data for you to receive additional information about our services and events. Certain online services may also ask for your permission for certain uses of your Personal data, and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.

As described above, if you wish to prevent cookies from tracking you as you navigate our online services sites, you can set your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites online services may not work properly if you elect to refuse cookies.

7. Access
If you have submitted Personal data to KPMG you have, in most cases, the right to access that data to correct possible inaccuracies. You can also make a request to update or remove information about you by contacting privacy@kpmg.nl, and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.

8. Data security and integrity
KPMG has security policies and procedures in place to protect Personal data from unauthorized loss, misuse, alteration, or destruction. Despite KPMG's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your Personal data is limited to those who have a need to know. Those individuals who have access to the Personal data are required to maintain the confidentiality of such information. We also make reasonable efforts to retain Personal data only for so long as the information is necessary to comply with an individual’s request, for so long as permitted by law or until that person asks that the Personal data be deleted.

9. Links to other sites
Please be aware that KPMG online services may contain links to other online services, including online services maintained by other KPMG member firms that are not governed by this Privacy Statement but by other privacy statements that may differ. We encourage users to review the privacy policy of each online services visited before disclosing any Personal data.

10. Changes to this policy
KPMG may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the "updated date” at the top of this page. We encourage you to periodically review this Privacy Statement to be informed about how KPMG is protecting your Personal data.

11. Policy questions and enforcement

KPMG is committed to protecting the online privacy of your Personal data. If you have questions or comments about our administration of your Personal data, please contact us at privacy@kpmg.nl. You may also use this address to communicate any concerns you may have regarding compliance with our Online Privacy Statement.

1 Throughout this website, "KPMG", "we”, “our" and "us" refers to KPMG NV and its subsidiaries. The data controller KPMG Staffing & Facility Services B.V. registered with the trade register in the Netherlands under number 34153861, a subsidiary of KPMG N.V, processes the Personal data that you have provided to it for purposes of KPMG N.V. and/or its subsidiaries (for instance relation management, marketing and sales purposes). The data processing has been notified to the Dutch Data Protection Authority. If you have any objections to the aforementioned processing of your Personal data, please send your questions or objections by e-mail to: privacy@kpmg.nl, quoting 'Online Privacy'.