Privacy

Privacy

Last updated 9 May 2016

KPMG1 is dedicated to protecting the confidentiality and privacy of information entrusted to it. As part of this fundamental obligation, KPMG is committed to the appropriate protection and use of personal information (sometimes referred to as Personal Data) that we collect online about you.

Generally, our intent is to collect only the Personal Data that you as online visitor have provided voluntarily so that we can offer information, offer or deliver services to you or offer information about employment opportunities. Please review this Online Privacy Statement to learn more about how we collect, use, share and protect the Personal Data that we have obtained.

1. Collection and use of personal information

We obtain Personal Data about you if you choose to provide it — for example, to contact mailboxes or to register for certain services.

Your Personal Data is not used for other purposes, than the purposes for which you have provided the information to us, unless we obtain your permission, or unless otherwise required or permitted by law, professional standards or quality rules or in case needed to optimize the services or to inform you of other available services of KPMG. For example, if you send us an email message requesting information about KPMG, we will use your email address and other information you supply to respond to your request.
If you send us a resume or curriculum vitae (CV) to apply online for a position
with KPMG, we will use the information that you provide to match you with
available KPMG job opportunities.

KPMG generally collects only the Personal Data necessary to fulfill your request. Where additional, optional information is collected, you will be notified of this.

KPMG only collects "sensitive" Personal Data when you voluntary provide us with this information or where such information is required or permitted to be collected by law or professional standards. Sensitive Personal Data includes Personal Data regarding a person's race, ethnicity, political beliefs, trade union membership, religious or similar beliefs, physical or mental health, sexual life or criminal record. Please use your discretion when providing sensitive Personal Data to KPMG, and under any circumstances, do not provide sensitive Personal Data to KPMG, unless you thereby consent to KPMG's use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in KPMG databases. If you have any questions about whether the provision of sensitive Personal Data to KPMG is, or may be, necessary or appropriate for particular purposes, please contact KPMG at privacy@kpmg.be.

1.1 Automatic collection of personal information
In some instances, KPMG and its service providers uses cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of KPMG's online presence, and to measure the effectiveness of our marketing activities.

1.1.1 IP addresses

An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognise and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct website trend and performance analysis.

1.1.2 Cookies

A 'Cookie' is a small piece of text that a website places in the browser of your (mobile) device. The cookie allows the site to remember who you are and serves a number of purposes.

On some of our websites, a banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities.  A secondary type of cookie referred to as "user-input" cookies may still be required for necessary functionality. Such cookies will not be blocked through the use of this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser's cookies.

Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser's settings (often found in your browser's Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our websites' features.

Further information about managing cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.

How to disable cookies?

If you would like to block cookies, you can do so for the browser you use.

When you disable cookies, remember that some graphics may not appear correctly, or that you may be unable to use certain applications or online services.

If you wish to delete the placed cookies, you may do so by clearing your browser's cookies.

You will find more information on how disable and/or delete cookies at the following link: http://www.aboutcookies.org/default.aspx - click on how to control or delete cookies.

Types of Cookies

“Session” Cookies are stored in the device’s memory only during a user's browsing session and are automatically deleted from the user's device when the browser is closed.

“Persistent” Cookies are stored on the user's device and are not deleted when the browser is closed, unless deleted by you. Permanent cookies can retain user preferences for a particular website, allowing those preferences to be used in future browsing sessions.

Below is a list of the types of cookies used on our web sites:

Purpose Description Type & Expiry
Performance (i.e., User's Browser)

Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).

Session

Deleted upon closing the browser

Security (e.g. Asp .NET) Cookies

If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas. 

Session

Deleted upon closing the browser

Site Preferences

Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account. 

Session

Deleted upon closing the browser

Privacy Preference Collects the 'privacy consent status' of a site visitor

Persistent

Deleted automatically after 90 days

Analytical 

We use several third party services to help us understand how site visitors use our web site. This allows us to improve the quality and content on our websites for our visitors.

Collected data includes: number of unique visitors, search terms, location (country code) of visitor, date, duration and frequency of visits, used hardware, browser type, marketing campaign data.

Persistent

Deleted automatically after five years if you no longer visit our websites.

Flashtalking In order to improve our marketing campaign we use third party services to measure the effectiveness of our produced display advertising leading visitors to our website, to make decisions on ad spending. Reporting happens on an amalgamated data level, not on individual user level.   
Site visitor feedback (iPerceptions)

We use a third party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.

The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure visitors are not invited after their first page view.

The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure the visitor is not invited again to participate for a period of 90 days.

1 Session
Deleted upon closing the browser

2 Persistent
Deleted automatically after 90 days or presenting survey invite.

Social sharing (e.g. Gigya, Google+, Facebook, Twitter)

We use third party social media widgets or buttons to provide you with additional functionality to share content from our webpages to social media websites and email.

Use of these widgets or buttons may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on webpages properly (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our websites. We encourage you to review each provider's privacy information before using any such service.

Reporting happens on an amalgamated data level (#shares), not on the individual user level.

Persistent

Deleted automatically after two years if you no longer visit our websites.

Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our websites and geographic origin of visitor trends, and not to identify individual visitors.

1.1.3 Web beacons

A web beacon is a small image file on a webpage, in a newsletter, e-mail or other communication that can be used to collect certain information from your device, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server in order to ascertain the amount of e-mails that are viewed, which content is viewed, etc.. We collect this information to gauge visitor interest and to enhance future use experiences by improving our services and communications. KPMG only uses web beacons in accordance with applicable laws.

KPMG or its service providers may use web beacons to track the effectiveness of third party websites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.

In such case you have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.

In some of our newsletters and other communications, we may monitor recipient actions such as e-mail open rates through embedded links within the messages. 

1.1.4 Location-based tools

KPMG may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.

1.2 Social media widgets and applications

KPMG websites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of KPMG websites (see details on 'Social Sharing' cookies above). Any Personal Data that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.

In addition, KPMG websites may host blogs, forums, crowd-sourcing and other applications or services (collectively "social media features"). The purpose of social media features is to facilitate the sharing of knowledge and content. Any Personal Data that you provide on any KPMG social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.

2. Sharing and transfer of Personal Data

We do not share Personal Data with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law, professional standards or quality rules.

In some instances, KPMG may also share Personal Data about you with various outside companies or service providers or vendors working on our behalf to help fulfill your requests.

In addition, KPMG may transfer certain Personal Data across geographical borders to other KPMG member firms or outside companies working with us or on our behalf. KPMG may also store Personal Data in a jurisdiction other than where you are based. Transfer of Personal Data by KPMG takes place in accordance with the Belgian Data Protection Law. 

KPMG may also disclose Personal Data in connection with the sale, assignment, or other transfer of the business of the site to which the data relates, in order to respond to requests of government or law enforcement agencies or where this is required by applicable laws, court orders, or government regulations. These disclosures may also be needed for data privacy or security audits and/or to investigate or respond to a complaint or security threat. KPMG does not sell Personal Data to any third parties. Also, KPMG will not transfer the Personal Data you provide to any third parties for their own direct marketing use.

3. Choices

You have several choices regarding your use of our online services (like websites, portals, apps). In general, you are not required to submit any Personal Data, but KPMG may require you to provide certain Personal Data in order for you to receive additional information about our services and events. Certain online services may also ask for your permission for certain uses of your Personal Data, and you can agree to or decline those uses. If you opt-in for particular services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.

As described above, if you wish to prevent cookies from tracking you as you navigate our online services sites, you can set your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.

4. Access

If you have submitted personal information to KPMG, under most circumstances you have the right to reasonable access to that data to correct any inaccuracies. You can also make a request to update or remove information about you by contacting privacy@kpmg.be and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.

5. Data security and integrity

KPMG has security policies and procedures in place to protect Personal Data from unauthorized loss, misuse, alteration, or destruction. Despite KPMG's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your Personal Data is limited to those who have a need to know. Those individuals who have access to the Personal Data are required to maintain the confidentiality of such information. We also make reasonable efforts to retain Personal Data only for so long as the data is necessary to comply with an individual's request, for so long as permitted by law or until that person asks that the Personal Data be deleted.

6. Links to other sites

Please be aware that KPMG online services may contain links to other online services, including online services maintained by other KPMG member firms that are not governed by this Privacy Statement but by other privacy statements that may differ. We encourage users to review the privacy policy of each online service visited before disclosing any Personal Data.

7. Changes to this statement

KPMG may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the "updated date" at the top of this page. We encourage you to periodically review this Privacy Statement to be informed about how KPMG is protecting your Personal Data.

8. Statement questions and enforcement

KPMG is committed to protecting the online privacy of your Personal Data. If you have questions or comments about our administration of your Personal Data, please contact us at privacy@kpmg.be . You may also use this address to communicate any concerns you may have regarding compliance with our Online Privacy Statement.

1 Throughout this website, "KPMG," "we," "our," and "us" refers to KPMG Central Services ESV/GIE and its members, all Belgian KPMG entitities.