Global Transformation Study 2016 | KPMG | ZA

Succeeding in disruptive times: critical factors for business transformation success

Succeeding in disruptive times: business transformation

After surveying 1600 executives in 16 countries, KPMG’s 2016 Global Transformation Study uncovered the three critical factors in achieving successful business transformation.

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Ron Gardoll, Leader of KPMG’s Transformation practice, defines a business transformation as a “fundamental change in an operating model” which could be strategic and long-term, or reactive to unexpected change in the marketplace.

KPMG’s Global Transformation Study 2016 showed 96 percent of organisations internationally are in the midst of transformation, with 66 percent starting or completing at least one transformation initiative in the past 2 years.

However, despite the large amount of transformation activity, less than half of global respondents (47 percent) believe they can extract and maintain the planned value from a future transformation initiative, and only half (51 percent) believe they can create short-term transformation wins.

Based on the findings, our report Succeeding in disruptive times – Three critical factors for business transformation success, looks at:

  • what makes an organisation successful at transformation
  • what causes organisations to fail at it
  • why a focus on the customer is so important in knowing when and what transformation is needed
  • how to embed continual innovation in a business.
 
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