The 4Q16 survey showed a measured but growing optimism regarding global economic conditions in 2017. Compared with last year, fewer respondents cited a weak economy or inadequate IT infrastructure as negative trends.
There is still concern related to increased skilled talent shortages, increased trade protectionism, political gridlock, and President Trump. However, respondents showed increased optimism overall about market growth and reduced regulations, especially in the US and parts of Europe.
Businesses are also encouraged by the benefits gained through innovative technologies such as data and analytics, cloud computing, and process automation. These technologies are seen as an effective way to address market challenges, enhance product and services, and manage talent shortages – all while helping lower operating costs.