Global Business Services

Global Business Services

Assisting with service delivery strategies, implementation and governance of GBS.

Assisting with service delivery strategies, implementation and governance of GBS.

A revolution is taking place in the business services industry. It disregards the traditional shared services and outsourcing models, and instead centers design and delivery of support services on the needs and priorities of the enterprise as a whole. 

This is Global Business Services, or GBS—an integrated people, process, and technology approach to driving strategic, transformational business outcomes that is nimbly designed to evolve with market dynamics and company requirements.

Why are organizations worldwide considering significant investment in GBS? Because it can help them:

  • reduce costs 
  • get to market faster 
  • drive process excellence 
  • unlock the power of data and analytics 
  • mitigate overall business risk and ensure compliance 
  • enable customer experience excellence and consistency 
  • build an internal repository of high-quality talent 
  • establish a consistent brand experience 
  • accelerate time to benefit from mergers and acquisitions.

If you’re looking for ways to revolutionize how your enterprise achieves its business outcomes, read on.

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KPMG's new digital platform

KPMG's new digital platform

Global business services in life sciences: a window to the future

Global business services in life sciences: A window to the future.

 
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The GBS Payoff: Leaders drive the metrics that matter

Understanding the correlation between GBS maturity and the levers that enable enhanced financial outcomes.

 
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The need for GBS maturity

Key findings from KPMG’s 2016 global insights pulse survey.

 
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GBS PoV series

Providing insights into the 9 key issues impacting the adoption and success of GBS

 
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SSOA overview

The SSOA practice is recognized as one of the world’s leaders.

 
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GBS Scorecard

Is your GBS scorecard 99 percent green, but 100 percent irrelevant?

 
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The new normal of GBS

Forward-thinking organizations are responding to the demands of their customers by taking on the attributes of an “as-a-service” economy.

 
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Event: GBS Nordics 2016

Linking GBS and disruptive forces to challenge the status quo.

 
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Podcast: Trends in GBS maturity

Companies continue to mature their GBS organizations to create a platform of end-to-end solutions.

 
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Podcast: Measuring the success of GBS

Actionable metrics on business outcomes that shed light on the effectiveness of your service delivery processes are a critical.

 
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