The two most powerful influences on financial services have been the regulatory environment and innovation.
We have devoted a great deal of effort in the years since the global financial crisis to trying to understand the fundamental changes impacting the financial services industry and gauging how they might develop in the future. Probably the two most powerful influences have been the regulatory environment and innovation. The pace of change and innovation in the industry is irrefutable and appears to be accelerating. Meanwhile the impacts of regulatory change and technological innovation are becoming linked in unforeseen and significant ways.