We have been providing answers to the nine different questions that are at the core of greater involvement of patients in the creation of value in their own healthcare.
While the actions that follow from each answer is important, it is important to bring these answers together into an overarching plan for greater patient involvement in their own healthcare. The following a maturity matrix for a healthcare organization describes how the answers to the nine key questions can grow together into an overall and coherent plan for transformation. Answering each question is not necessary. But answering them together will ensure that your organization has the opportunity to create much more patient-created value.