The U.S. Department of State issued a statement that its Bureau of Consular Affairs was experiencing technical problems with its passport/visa system, which it urgently worked to rectify. All applicants should anticipate delays in obtaining a passport, visa, or Consular Report of Birth Abroad from consulates overseas.
The U.S. Department of State (the “State Department”) has issued a statement that its Bureau of Consular Affairs has been experiencing technical problems with its passport/visa system.1 This issue is worldwide and is not specific to any particular country, citizenship document, or visa category.
Applicants applying for services at U.S. Consulates should anticipate delays in obtaining a passport, Consular Report of Birth Abroad, or visa. The State Department has not given a timeline as to when the passport/visa system will be fully operational, but U.S. authorities maintain they are working urgently to correct the problem and expect to be fully operational again soon. It is not immediately clear how many people are affected by the situation.
The problems with the passport/visa system database have resulted in an "extensive backlog" of applications, which has, in turn, hampered efforts to get the system fully back on-line. The database is the State Department's system of record and is used to approve, record, and print visas and other documents to help ensure that national security checks are conducted on applicants.2
1 See, U.S. Department of State Web site:.
2 See: “Computer Crash Halts US Visa, Passport Operation,“ Voice of America News (online), July 24, 2014, at: http://www.voanews.com/content/us-visa-passort-operation-halted-by-computer-crash/1964222.html.
This article is republished, with permission, from “Technical Problems with the U.S. Department of State’s Passport/Visa System delays issuance of Visas and Passports” in e-Alert (July 25, 2014), a publication of KPMG Law LLP, a tax and immigration law firm affiliated with KPMG LLP, each of which is a Canadian limited liability partnership.
The information contained in this newsletter was submitted by KPMG Law LLP in Canada.
© 2016 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.
Flash Alert is an Global Mobility Services publication of KPMG LLPs Washington National Tax practice. The KPMG logo and name are trademarks of KPMG International. KPMG International is a Swiss cooperative that serves as a coordinating entity for a network of independent member firms. KPMG International provides no audit or other client services. Such services are provided solely by member firms in their respective geographic areas. KPMG International and its member firms are legally distinct and separate entities. They are not and nothing contained herein shall be construed to place these entities in the relationship of parents, subsidiaries, agents, partners, or joint venturers. No member firm has any authority (actual, apparent, implied or otherwise) to obligate or bind KPMG International or any member firm in any manner whatsoever. The information contained in herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.