Perspectives | KPMG | GLOBAL

Perspectives

Perspectives

Perspectives offers unique insight and opinion on emerging customer trends and channel developments in the banking sector.

Perspectives offers unique insight and opinion on emerging customer trends and channel...

Perspectives offers unique insight and opinion on emerging customer trends and channel developments in the Financial Services sector. Its aim is to help you understand how evolving customer needs, technological advances, changing regulation and new industry entrants are impacting the distribution landscape. New articles will be added regularly so sign up to receive alerts when new content has been added.

Connect with us

Books stacked in corner of house

Customer culture is a key strategic priority for banks

Banks of all shapes and sizes have made culture a key strategic priority as they still...

Woman standing street looking window display

Putting the customer second

Premium customer experience management brands are characterised by their superior cultures.

Files

Perspectives articles archive

View articles from the Perspectives articles archive.