It also looks at some of the main implications of that learning for those who pay for healthcare, those who provide it and those who consume it.
On the following pages we explore:
- The emergence of the ‘activist payer’ – the role of this new breed of healthcare commissioner in shaping system change, driving payment reform and influencing behavior.
- The dilemmas facing providers in a changing environment – to transact or transform, to grow or to evolve, hospital or health system, passive partner or active change-agent.
- Patients as partners – changing expectations, shared decision-making, health literacy, looking beyond the rhetoric to make patient power a reality.
The report concludes with a number of key recommendations for action and sets out some important next steps that we believe global healthcare systems need to be thinking about in the coming months and years.