Head of Customer Advisory
KPMG in China
Belle leads our Customer Advisory practice for China and has 18 years' experience working in both industry and professional services, across several different developed and emerging markets predominantly in Asia Pacific. She works with international clients in the consumer, retail, travel and financial services sectors. With a core focus on customer strategy, customer experience, omni channel, sales, service and marketing transformation, she is a regular SME speaker and panelist at key events in Hong Kong. She holds a Master’s degree in International Business and Finance and a Bachelor’s Honors degree in Economics, and has served as a Board Director and Global Ambassador for a number of not-for-profit organisations.