CRM Functional & Technical Consultant | KPMG | VN
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CRM Functional & Technical Consultant

CRM Functional & Technical Consultant

We are currently seeking Functional & Technical Consultant to join us in KPMG

We are currently seeking Functional & Technical Consultant to join us in KPMG

CRM Functional & Technical Consultant

Location: Ho Chi Minh

 

We have fantastic opportunity for you to work at a world renowned professional services company. We are keen to recruit talented people who have the energy and drive to succeed in a dynamic and challenging environment and who have a passion for delivering excellent service and building strong relationships.

We believe we are market leaders in promoting diversity and inclusion in the workplace and want to encourage applications from people of all backgrounds and cultures.

Our Customer Experience practice delivers a number of service lines that are customer centric, including but not limited to:

—   Customer experience

—   Customer 360

—   CRM design & implementation

Our core client base cuts across all industries from financial services, retail, manufacturing, professional services, etc.

We are currently recruiting for specific CRM functional & technical Solution Consultant (Manager Level).  Successful candidates will be responsible for:

—   Working with Consulting Partners / Directors to delivery CRM implementation projects

—   Acting in the various project roles
depending on skill and experience: CRM Functional / Technical Lead, Team Lead,
Project Manager

—   Execute end-to-end implementation activities including the following but not limit to:  Define Customer Experience Strategy à Design à Build à Implement à Go-live à Post implementation support.

 

We expect that the successful candidateswill have

—   Bachelor’s Degree, MBA is a plus

—   Minimum 7 years of relevant experience with one of the following CRM technologies:  Microsoft CRM, Oracle CX, Salesforces, SAP C4C

—   Expert knowledge in given technology for Customers, Sales, Marketing process and modules

—   Expert knowledge of full CRM implementation cycle

—   Possess relevant experience in similar role for a minimum of 3 full scale end-to-end implementation projects

—   Moderate knowledge of the CRM technology landscape

—   Proficient with Microsoft Office, specifically around MS Word and MS PPT

—   Ability to think laterally and creatively

 

If your background meets these requirements, you will be in a prime position to succeed at KPMG. Please submit an English detailed resume, and a covering letter to recruiting@kpmg.com.vn by 30 September 2018.

An attractive remuneration package and career development opportunities will be offered to the successful candidate.

Application must be sent by email and only short-listed candidates will be contacted.