When it comes to responding to a cyber security attack, healthcare leaders point to serious gaps in the processes about how to respond to a breach, particularly about training and being informed about standard operating procedures, according to a poll conducted by KPMG LLP, the U.S. tax, audit and advisory firm.
“To borrow a phrase from the movie Cool Hand Luke, ‘what we’ve got here is a failure to communicate,’ and that certainly applies to healthcare organizations in their cyber-attack protocols and response plans,” said Michael Ebert, Partner, and KPMG’s cyber leader for healthcare. “Healthcare IT leaders need communicate more effectively and frequently about the tremendous risks and potential ramifications tied to cyber incidents, and that includes training. If you look at cyber strategy as needing people, processes and technology, many organizations are falling short on the process.”
In polling 154 healthcare & life sciences leaders, KPMG found that more than half (51%) of respondents say that written operating procedures about how to respond to a cyber-attack either don’t exist or they are unaware of what those standards are for responding to varying types of cyber events and elevated incidence that impact an organization. With so many different types of threats, from insider threats, to malware, to direct hacking and penetration, organizations need to have multiple cyber response plans and process as well as simulate these through annual “war games.”
The KPMG poll, which was conducted during the KPMG webcast, It’s not a question of if you will experience a breach, it’s a question of when. Are you able to respond to today’s cyber threats?, also found:
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