KPMG 2015 Global REFM Outsourcing Pulse Survey

KPMG 2015 Global REFM Outsourcing Pulse Survey

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KPMG LLP (KPMG) is pleased to release the findings from the 2015 edition of the global real estate and facilities management (REFM) outsourcing Pulse survey. The REFM outsourcing Pulse is a member of the KPMG Pulse family of surveys that provide insights into trends and projections in end-user organizations' usage of global business services (GBS), or shared services, outsourcing, and third-party business and information technology (IT) services.

This collective research program focuses on GBS market trends and examines related key topics such as cloud computing and human resources (HR) transformation and vertical industry business trends. The findings from the REFM outsourcing Pulse are gleaned from end-user organizations that are actively exploring or undertaking REFM outsourcing efforts, leading REFM global business and IT service providers, and third-party legal counsel and sourcing advisors supporting clients' REFM outsourcing efforts.

KPMG conducts the global REFM outsourcing Pulse survey on an annual basis. Topics explored in this edition include:

  • Current REFM outsourcing market trends, conditions, and demand levels
  • Top drivers and challenges for REFM process improvement and outsourcing efforts
  • REFM market characteristics on topics such as top priorities, service delivery models, and space utilization plans
  • Global REFM sourcing, governance, and management models
  • REFM outsourcing deal attributes


For more information, download the full report below.


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The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

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