IT service management

IT service management

Leading organizations understand that their ITSM capabilities must transform to meet increasing levels of complexity.

Leading organizations understand that their ITSM capabilities must transform.

You may be just getting started on your ITSM (IT service management) journey, or moving toward next generation ITSM technology, or be further along. Regardless of where you are now, you need to position your IT organization to drive business results. KPMG supports clients’ ITSM needs through proven, repeatable methodologies and reference models honed over the past 20 years, spanning strategy, design, build, implement, and operate. 

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KPMG's new digital platform

KPMG's new digital platform

Harnessing Disruption series

KPMG Real Insights for Technology Executives

 
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ServiceConnect on the ServiceNow platform

Change how organizations view business services

 
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ServiceNow change management and training

KPMG change management, training, tools and accelerators for ServiceNow implementations

 
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IT asset management (ITAM)

Business practices that support IT life cycle management and strategic decision-making

 
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Business service applications

Extending ServiceNow to business service applications presents many new opportunities

 
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Transform your ITSM capability

ITSM capabilities must transform to meet increasing levels of complexity in their service delivery models

 
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