Keeping Up With the Pace of Change

Keeping Up With the Pace of Change

Demands by Customers Are Driving the Property and Casualty Agenda

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With powerful technology and customer forces continuing to rapidly reshape the property and casualty (P&C) business landscape, compelling questions are being considered with more urgency in the industry's board rooms and management suites. Customers want to know whether the industry can keep up with their demands for interaction innovation they now experience with other industries. Investors want to know if the industry is losing ground to digital innovators and whether the industry is forming stronger bonds with customers. 

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