IT Transformation: Moving Beyond Service Management to a Strategic Business Role

IT Transformation

From financial services to healthcare, more IT organizations are moving beyond IT service management and into a more strategic business role– one in which IT not only supports today's dynamic business environment, it also helps evolve their service delivery model.

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KPMG LLP, a ServiceNow partner that provides implementation services and process consulting for enterprise customers, wanted to gain a greater understanding of how the IT function is evolving. At ServiceNow's Knowledge13 conference, KPMG surveyed more than 275 IT professionals and learned there are several emerging capabilities that respondents felt were critical in shaping this new strategic role of IT.

Read the Key Survey Insights & Critical Findings

You are invited to join us for a virtual discussion of the survey findings:

Tweet Chat with @KPMG_US and @ServiceNow

When: Tuesday, July 30

1:00pm ET / 10:00am PT

Where: #TransformIT

ServiceNow and KPMG will lead a discussion on:

  • The importance of PaaS capabilities
  • Software Asset Management as a priority
  • IT governance, risk and compliance applications
  • Technology business enablement

Sign in to Twitter at 1:00pm ET / 10:00am PT on July 30 and use the hashtag #TransformIT to join the conversation.

See you there!

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