Certification and Assurance Services

Certification and Assurance Services

KPMG Audit Plc is accredited by the United Kingdom Accreditation Service (UKAS)

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Certification assurance services  

KPMG Audit Plc is accredited by the United Kingdom Accreditation Service (UKAS) to provide formal certification against ISO 27001 (Information Security Management Systems), ISO 22301 (Business Continuity Management), tScheme. KPMG Audit Plc is also accredited by APM Group to provide formal certification for ISO 20000.

Where requested by the client, our current certification clients are listed on the relevant certificate registers.

Management of impartiality

KPMG Audit Plc understands the importance of impartiality in conducting certification activities, managing any conflicts of interest and ensuring objectivity.

KPMG Audit Plc follows the principles set out in ISO/IEC 17021:2011 and has appointed an independent Impartiality Committee to ensure its certification services are executed with impartiality both in perception and fact, to provide confidence in the competence of management and staff, and to avoid conflicts of interest.

Appeals

If you are a client of KPMG Audit Plc and have a dispute concerning your certification that you have been unable to resolve through your Engagement Leader or Engagement Manager, you may appeal via email to David Matthews or write to him at KPMG Audit Plc, 15 Canada Square, London, E14 5GL stating clearly that it is in relation to Certification Services.

Complaints

KPMG Audit Plc takes complaints against itself and its clients seriously. Complaints about KPMG Audit Plc should be submitted via email to David Matthews or write to him at KPMG Audit Plc, 15 Canada Square, London, E14 5GL. We will ensure we fully understand your concerns and deal with the complaint fairly and promptly. You will be kept informed of progress and we will reply as soon as the complaint has been fully investigated.

Training

KPMG Audit Plc can offer ISO 27001 training courses, run in-house for clients. We also design and deliver in-house training tailored to client needs.

This article represents the views of the author only, and does not necessarily represent the views or professional advice of KPMG in the UK.

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