Responding to the FCA’s discussion paper on transforming culture in UK financial services, Jon Holt, Head of Financial Services KPMG UK says:
Responding to the FCA's discussion paper on transforming culture in UK financial servies, Jon Holt, Head of Financial Services KPMG UK says:
“Having thrown down the gauntlet for firms to talk openly and honestly about culture, the FCA has taken a new approach to an old problem. Market conduct has plagued financial services for far too long. Culture needs to change and firms will welcome the invitation to collaborate on how to overcome the challenges that involves.
“Perhaps most importantly, as workforces change, competition intensifies and financial services becomes increasingly digital, we have to make sure the current level of scrutiny on culture and conduct is maintained.”
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