The team picked up awards for “Best Use of Thought Leadership” and “Performance Improvement in the Public Sector” at the 2016 Management Consultancies Association (MCA) Awards, held last night at the Park Plaza Westminster Bridge Hotel.
Nigel Slater, head of management consulting at KPMG, commented: “The MCA awards are the hallmark of quality for our industry and I am honoured to see our work, and the results we have delivered for our clients, recognised.
“Organisations are striving to improve the way they deliver services, incorporate new technology and find better ways of working. I believe KPMG has a leading role to play in helping businesses implement this change, deal with challenges and realise opportunities in today’s market.”
The MCA praised KPMG for its work to help boards in both the private and public sector improve their performance and deliver a better service to clients and service users.
The team won the award for “Performance Improvement in the Public Sector” for their work advising Bedfordshire Police Force.
KPMG designed and implemented a new policing model with Bedfordshire Police, which has resulted in big improvements to the service experienced by the public. By better aligning resources to demand, embedding more officers in local communities and enhancing skills, the force has improved its response times and quality of investigations, whilst meeting its budget challenges.
KPMG’s teams were also highly commended in the categories of “Performance Improvement in the Public Sector” and “Performance Improvement in the Private Sector” for projects completed on behalf of the Ministry of Justice and Allied Irish Bank respectively.
In addition to these accolades, KPMG-Nunwood secured the “Best Use of Thought Leadership” award for the work undertaken by its Customer Experience Excellence Centre. Over the past six years the firm has conducted research on over 920 brands worldwide to identify customer best practice and built a series of events and networking sessions to share this knowledge with other businesses and organisations.
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KPMG LLP, a UK limited liability partnership, operates from 22 offices across the UK with approximately 12,000 partners and staff. The UK firm recorded a revenue of £1.96 billion in the year ended September 2015. KPMG is a global network of professional firms providing Audit, Tax, and Advisory services. It operates in 155 countries and has 174,000 professionals working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.