Digital innovation is dominating the agenda of technology leaders, but many companies are struggling to manage it, according to the Harvey Nash 2015 CIO Survey in association with KPMG. The pace of digital and the race to innovate has left many organisations lacking an enterprise-wide digital strategy and desperately seeking to acquire the right skills. Despite efforts to close the skills gap, this year skills concerns are running one third higher than in 2013. The demand for big data analytic skills has leapt to the number one most-needed skill, skyrocketing to almost six times higher than the next-most-scarce skill, change management.
Two thirds (66 percent) of CIOs report digital disruption [change resulting from digital technologies that disrupt established business models] as a very significant change to their business, driving them to create new business models and bring new products and services to market faster than before.
Globally, large companies report being at a disadvantage when it comes to digital, with only 17 percent of them saying they believe they’ll do ‘much better’ than competitors in managing digital disruption, compared to 35 percent of small organisations. Only one in ten CIOs believe their organisation will be unaffected by digital disruption in the coming years.
After receiving a record number of responses from nearly 4,000 IT leaders from more than 50 countries and capturing more than a quarter million data points, it is believed this is now the largest survey of IT leadership in the world.
Albert Ellis, CEO of Harvey Nash Group, commented: “What’s most striking about the results is the speed of change. In the seventeen years we have conducted the survey we have never seen a new role grow so quickly as we have the Chief Digital Officer. We have never seen demand for a skill expand so quickly as we have for big data analytics. As technology increasingly becomes focused on the customer, the IT, marketing and operations teams are working together in new ways. Sometimes it creates friction, uncertainty and skills challenges, but for a CIO with the influence, connections and technical ability to bring it all together, it’s an exciting place to be.”
Lisa Heneghan, Head of EMA CIO Advisory, KPMG in the UK commented: “CIOs are concerned that they could lose significant market share to competitors more adept at using technology, yet despite this threat, three in four still don’t have a company-wide approach to digital. Unless CIOs cement this vision, the chance of being overtaken appears a foregone conclusion.
“To get ahead CIOs need to focus on defining their operating model to support a digital business now, and driving through the cultural shift which is fundamental to success.”
Additional key findings from the Harvey Nash 2015 CIO Survey in association with KPMG include:
The Chief Digital Officer growing in prominence, but the role is still evolving
CIOs becoming more confident in the role they play in digital
Accessing skills from outside the organization
Top CIO operational priorities
Women in IT stalemate
CIOs are satisfied
Cyber security represents a very real threat
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Note to Editors:
About the Survey
The Harvey Nash CIO Survey 2015, in association with KPMG, collected data between 6th January and 19th April 2015 and represents the views of 3,691 technology leaders from more than 30 countries, with a combined IT spend of over $200bn. Of the respondents, 33 percent identified themselves as CIOs, 9 percent as CTOs, 32 percent as director / VP in technology and the remaining 26 percent were spread between a broad range of roles including CEO, COO, CDO and senior executives.
For more information about the survey and to request a full copy of the results, please visit www.harveynash.com/ciosurvey or email firstname.lastname@example.org.
About Harvey Nash
Harvey Nash has helped over half the world's leading companies recruit, source and manage the highly skilled talent they need to succeed in an increasingly competitive, global and technology driven world. With over 7,000 experts in more than 40 offices across Europe, Asia and the USA, we have the reach and resources of a global organisation, whilst fostering a culture of innovation and agility that empowers our people across the world to respond to constantly changing client needs. We work with clients, both large and small, to deliver a portfolio of services: executive search, professional recruitment and IT outsourcing.
To learn more, please visit www.harveynash.com.
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KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We operate in 155 countries and have more than 162,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such. For more information, visit www.kpmg.com.
Michelle Smith, Harvey Nash
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This article represents the views of the author only, and does not necessarily represent the views or professional advice of KPMG in the UK.