KPMG’s management consultancy team has been recognised by the industry’s leading trade body for its work advising businesses and public sector organisations to help them boost performance and improve the service they deliver to customers
KPMG’s team secured the award for ‘Change Management in the Public Sector’ after advising the Police Service of Northern Ireland on a large-scale change programme. ‘Service First’ reduced crime investigation times by half, improved call attendance times and increased the number of arrests through targeted, proactive policing.
The MCA also recognised KPMG’s work with Jaguar Land Rover to help the company review its supply function, awarding the team its ‘Commercial Excellence’ award.
“We are delighted to receive this recognition. Businesses are tackling a plethora of challenges, including growing their customer franchise, achieving operational excellence and winning the war for talent, all of which are being heavily influenced by the need to use technology particularly the new disruptive ones like digital and data and analytics.
“As an industry we can play an important role in helping our clients respond to changing market dynamics, tackle tough budgetary constraints and deliver an improved service to their customers and users.”
The MCA also recognised individual members of KPMG’s team for their contributions and achievements in the industry. Madeline Lewis was highly commended for her work advising clients in the public sector. She assisted the UK Government to provide international reassurance over the safety of thousands of visiting athletes, officials, VIPs and citizens for the 2012 London Olympic and Paralympic Games.
Rory Leyne was highly commended following his work with clients in the criminal justice and policing sectors to deliver tangible improvements to the service the public receive. These include improved police response times to incidents, victims of crime seeing their case progressed quicker and an improvement in the quality of investigations.
Finally Cassandra Hancock was highly commended in the ‘Young Consultant of the Year’ category. As an Executive Advisor in KPMG’s team her potential and contribution to date, to inspire new talent and develop unorthodox solutions to benefit her clients, was recognised.
Ann Burton, KPMG Press Office
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KPMG LLP, a UK limited liability partnership, operates from 22 offices across the UK with approximately 12,000 partners and staff. The UK firm recorded a turnover of £1.9 billion in the year ended September 2014. KPMG is a global network of professional firms providing Audit, Tax, and Advisory services. It operates in 155 countries and has 162,000 professionals working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.
This article represents the views of the author only, and does not necessarily represent the views or professional advice of KPMG in the UK.