The UK public is torn between the fundamental principles of freedom of speech and the level of involvement the State should have protecting its citizens online, according to a survey of more than 1,000 people carried out by KPMG and Censuswide.
In a poll charting the attitude of consumers to privacy and surveillance, nearly half the consumers asked (49 percent) said that their freedom of speech was inhibited because they were aware they were being monitored online and a further 59 percent felt libel laws would curtail free speech in cyber space. A similar proportion (58 percent) went further, suggesting that freedom of speech might not even exist in the virtual world.
The tension between the right to privacy and the need for the State to protect its people was also revealed in questions about the extent to which to Government can and should intervene to keep citizens safe. For example, more than three-quarters of respondents (76 percent) said that the Government needed to do more to protect their online privacy and just over half (55 percent) argue that the Government should be responsible for keeping the internet running, indicating a call for further state intervention into the internet and big data. Yet when those same respondents were asked if the Government should interfere with the operation of the internet, 54 percent disagreed.
Malcolm Marshall, Global Lead Partner for KPMG’s Cyber Security practice commented: “Our survey reveals the inherent battle between the rights of citizens and the need for Government to uphold the law in this increasingly digital age. People support the Government in some ways, but not in others. Again, this demonstrates the need for States to work with the public in terms of communicating as far as possible where threats lie, while also encouraging their citizens to take action where they can to protect themselves.”
The survey also indicated a greater risk of these conflicting consumer attitudes which extends beyond the individual to national security. 82 percent of consumers polled agreed that the Government should be better prepared for cyber warfare, while a further 58 percent wanted to see the Government do more to fight the growing threat of cybercrime.
With the UK’s Defence Secretary, Philip Hammond, declaring that cyber was “the new frontier” for the military and the new battleground for any future conflicts, the public share these concerns that more needs to be done to protect the country against this faceless enemy. Indeed, 60 percent of survey respondents argued that cross border collaboration was needed with other Governments to effectively fight against cybercrime in general, rather than individual countries acting alone. However to be effective, this will need to come at the expense of some individual’s privacy.
Malcolm added: “Cyber warfare is a very real threat. Governments need to be able to protect citizens against the ever increasing threat to national and private security. However, to do this requires a careful approach where digital users are aware of the rationale when Governments take tougher action on cyber breaches. To work effectively, Governments need to work with the public to identify, tackle and mitigate threats. We are all vulnerable and therefore all responsible.”
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Mike Petrook, KPMG Press Office
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KPMG LLP, a UK limited liability partnership, is a subsidiary of KPMG Europe LLP and operates from 22 offices across the UK with approximately 11,500 partners and staff. The UK firm recorded a turnover of £1.8 billion in the year ended September 2013. KPMG is a global network of professional firms providing Audit, Tax, and Advisory services. It operates in 155 countries and has 155,000 professionals working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.
This article represents the views of the author only, and does not necessarily represent the views or professional advice of KPMG in the UK.