Technology is disrupting today’s business models and creating tomorrow’s. Digital transformation offers opportunities for every organisation that is prepared to think boldly and act confidently.
Embrace change and transform your business with the right partner to implement new ways of working, exploit technology and deliver real-world advantage across your organisation.
With the rapidly increasing pace of global change and the growing complexity of everyday life, businesses must have one foot in the present and one foot in the future to deliver competitively superior customer experiences. Based on extensive research across 14 countries and filled with practical insights, our 2018 report is essential reading for anyone who wants to embrace the technologies of the future and deliver tomorrow’s customer experience, today.Download Report
Coca-Cola Enterprises refreshed their approach to performance reporting to bring renewed gains to business performance and achieve cost savings running into the millions.Read the story
In 2010, Nationwide set out on a pioneering journey to transform customer experience. Today, the organisation sets the bar on customer experience across sectors, not just in banking.Read the story
A new cloud-based ERP solution has revolutionised TGI Fridays’ finance systems and established a single, flexible platform for the future, helping them to serve their customers more efficiently.Read the story
Find out how our expert teams deliver connected consulting to support your digital transformation.
UK Head of Consulting
David has a substantive track record of delivering high-profile business transformation programmes. He specialises in helping organisations develop their vision and strategy and set their programmes up for success - partnering with them to implement their planned transformational outcomes.Contact David
Head of Customer Advisory
Adrian has over 20 years’ experience working with large, complex organisations to lead their transformation programmes and implement new customer-facing technologies and operating models.Contact Adrian
Head of Cloud Transformation and Powered Enterprise
Patrick specialises in helping large companies implement back-office transformations enabled by a cloud-based solutions to accelerate transformation, deliver speed-to-value and ensure continuous process improvements.Contact Patrick
Head of Global Strategy Group
Nicholas works with CEOs and management teams on high-value and complex strategy issues and opportunities, covering growth strategy, operating strategy and cost, deal strategy and enterprise-wide transformation.Contact Nicholas
Head of Internal Audit & Risk Compliance Services
Katie has over 15 years’ experience providing assurance services to clients. Katie is also an active supporter of KPMG’s Network of Women and leads on a number of Women in Business initiatives across the UK.Contact Katie
Head of Insight Performance Improvement
Dale specialises in helping organisations transform their performance and their supply chains. After starting his career as an engineer and holding a number of senior roles in industry, Dale has been consulting in the Operations space for 20 years. One of the pioneers of Lean thinking, he co-founded the first lean thinking consulting practice in Europe in the late 90s.Contact Dale