Improving quality of care

Improving quality of care

Our six reports, funded by AbbVie, highlight best practices in the delivery of care through examples of successful interventions along the patient pathway.

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KPMG made 55 centre visits to gather the insights of healthcare professionals on improving the quality of care in Hepatitis C, Psoriatic Arthritis, Hidradenitis Suppurativa, and Inflammatory Bowel Disease. The findings have been collated into six reports to provide best practice guides, which can be accessed below.

 

Hepatitis C (HCV) care

This report presents examples of successful interventions along the HCV patient pathway from 22 centres globally. The KPMG team interviewed HCV practitioners and patients in those centers to identify the universal principles of good care at each stage. The report also investigates the future of HCV care, taking into consideration the evolution of treatments - for example, new drug regimes. The HCV care report was published in winter 2015 – 2016.

Download report (PDF 11.3 MB)

 

Psoriatic Arthritis (PsA) care

This report presents examples of successful interventions along the PsA patient pathway from seven centres globally. The team interviewed PsA practitioners and patients in those centres to identify, document and share practices that promote timely and accurate diagnosis, increase the consistency of care, and improve outcomes for patients with PsA. The PsA care report was published in summer 2016.

Download report (PDF 13 MB)

 

Hidradenitic Suppurativa (HS) care

This report presents examples of successful interventions along the HS patient pathway from eight centres globally. Advised by the president of the EHSF (European Hidradenitis Suppurativa Foundation), the KPMG team interviewed HS practitioners and patients in those centres to identify, document and share practices that promote timely and accurate diagnosis, increase the consistency of care, and improve outcomes for patients with HS. The HS care report was published in summer 2016.

Download report (PDF 5.6 MB)

 

Inflammatory Bowel Disease (IBD) care 

Western Europe and Canada report

This report presents examples of successful interventions in IBD care. The KPMG team interviewed IBD practitioners and patients across eight sites to identify three main themes to promote high-quality care: patient-centred treatment; collaborative approach to management; and a willingness to innovate. The report was published in autumn 2014.

Download report (PDF 4.5 MB)

Australasia report

Building on our original work in Western Europe and Canada, this report presents examples of successful interventions along the IBD patient pathway from six site visits; two sites each in Australia, Japan and South Korea. The KPMG team interviewed IBD practitioners and patients to build on themes previously identified as promoting high- quality: patient-centred treatment; collaborative approach to management; and a willingness to innovate. The extension of work allowed for the identification of further sub-themes under each main theme, and highlighted additional examples of successful interventions along the IBD patient pathway. The report was published in autumn 2015.

Download report (PDF 3.0 MB)

Gulf region report

Building on our original work in Western Europe and Canada, this report presents examples of successful interventions along the IBD patient pathway from sites in Dubai, Kuwait, Qatar and Saudi Arabia. The KPMG team interviewed IBD practitioners and patients to build on three main themes previously identified as promoting high- quality care: patient-centred treatment; collaborative approach to management; and a willingness to innovate. The sub-themes added based on our centre visits included: psychological support, patient centricity, culturally appropriate care, team morale and culture, peer-to-peer challenge, technology for patients and technology for centres. The report was published in winter 2015. 

Download report (PDF 2.5 MB)

If you have any questions around the content of these reports please contact Guillaume Favier.

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