Customer Growth

Customer Growth

To achieve sustainable growth, we need to put customers at the heart of everything we do.

To achieve sustainable growth, we need to put customers at the heart of everything we do.

Understanding your customer is one of the biggest advantages – and challenges – your organisation has.

We can become blinkered when it comes to our products and services, forgetting (or ignoring) what’s important to the customer. Data can help rebalance our perception, but data alone is not enough.

To achieve sustainable growth, we need to put customers at the heart of everything we do. By innovating and making every element of your business work together, you’ll enjoy maximum customer-centred growth. KPMG Nunwood's leading Customer Experience Excellence reports have analysed over 1 million customer evaluations. We know what value the customer experience brings to organisations like yours.

Understanding how elements such as technology, messaging and pricing affect sales is paramount. Behind-the-scenes functions such as the supply chain, along with activities like major transactions and restructuring, can also make a significant impact. All parts must contribute to the whole.

Contact KPMG to find out how we helped major organisations, and how we can help you.

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KPMG’s new-look website

KPMG has launched a state of the art digital platform that enhances your experience and provides improved access to our content and our people, whatever device you are on.

Crossing the line

Crossing the line

Staying on the right side of consumer privacy.

 
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The truth about online consumers

This global survey asks 18,430 consumers about their most recent online shopping...

 
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Secrets of outstanding US customer experiences

What can British companies learn from their American counterparts?

 
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Consumers turn to bootleg bargains

Cheap deals with a hidden high price.

 
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Pricing

How do you maximise profitability through pricing?

 
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Customer Advisory

We help you put your customer at the heart of your enterprise to drive sustainable growth

 
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Data and Analytics

Data tells a story and in the right hands, it’s powerful enough to shape the future

 
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Deal Advisory

Stay on top of the issues when you buy, sell, partner, fund or fix a business.

 
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Customer Strategy

Creating customer value in a digital age

 
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