Telecommunications | KPMG | UK

Telecoms

Telecommunications

Transform your telecommunications business; embrace change and harness the unstoppable force that is digital.

Transform your telecoms business, embrace change and harness digital.

Digital communication has become central to the social and economic prosperity of countries across the globe. Both Business-to-Consumer (B2C) and Business-to-Business (B2B) telecoms markets are fiercely competitive, with today's major players cutting costs and working hard to identify and drive growth.

Digital is a major theme for the Sector, it represents both an tremendous opportunity and a significant threat. How Telcos respond will determine whether they can remain relevant and become a Digital Telco creating new value for themselves and their customers, or disappear into obscurity.

The challenge is on, and those most likely to succeed will transform the customer experience and reap the rewards.

The telco customer, either B2C or B2B, who is ready to score their provider with a 10 out of 10 for experience and wants to buy more, is hard to find...

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