Client Insight Program | KPMG | SA

Client Insight Program

Client Insight Program

We are helping leading organizations address some of their most complex challenges, read their words of praise for us.

Read the words of praise for us.

KPMG’s Saudi firm has introduced a Client Insight Program as a tool for allowing clients to register their opinions.

 

Client Insight feedback provides valuable awareness for our leadership and client service teams to help us understand what we need to do to improve the client experience. It allows KPMG to gather feedback from clients regarding their satisfaction, quality of service, and their relationship with the firm. It enables us to better determine what each client expects from the firm.

 

The Client Insight Program contains online surveys and face-to-face interviews,and is run on an engagement-by-engagement basis.

See examples of some of the client feedback we have revived:

I sincerely appreciate the outstanding commitment, the diligence and dedication demonstrated by your team work in finalizing the bid requirements - Leading Telecom Company

 

Very open for suggestions with flexibility for requests that are related to the  project. Personality and smooth interaction during the project - Education Institution

 

The assigned consultant knew the subject matter well, showed an excellent judgment in respect of Tadawul requirements verses our global policies and he was able  to provide clear suggestions where gaps were identified - Global Financial Services Provider

 

We are satisfied with the services provided, and we wish you success in providing services and solutions that are distinguished and most innovative - Leading Financial Services Provider in Middle East

 

High commitment shown by the Manager in charge and on site lead to ensure timely completion of deliverables with high quality. Relatively competent and skillful work- force. Able to quickly understanding the  job requirements and performance of the jobs - Leading Oil and Gas Company

 

Knowledge of the subject, training techniques, communication, team work, time management and commitment - Leading Petrochemical Company

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