Operational transformation

Operational transformation

We provide insights into how to integrate shared services, outsourcing and internal improvement into clients' broader transformation strategy.

We provide insights into how to integrate...

Operational transformation teams bring deep expertise in all aspects of business operations – from procurement to supply chain to sales and marketing – so that organisations can develop efficient and effective operations to support strategic business objectives and financial goals. These capabilities allow clients to use KPMG to support their broad enterprise transformation and operational effectiveness strategies. We challenge the status quo by providing clients with an external perspective on ways to reshape their organisation, take out significant costs and improve the quality of their revenues.

Additionally, our teams offer expertise in the following functional areas: customer strategy and growth, supply chain and business operations, strategic sourcing and procurement, innovation and engineering, post merger integration and lean operations.

Shared Services and Outsourcing Advisory teams provide clients with the knowledge, data, technology and experience to define strategies for their global business support functions. We provide insights into how to integrate shared services, outsourcing and internal improvement into clients' broader transformation strategy. We offer deep functional knowledge in shared services and outsourcing for finance and accounting, human resources, IT, procurement and other critical business processes. Taking an objective approach, we help organisations transform service delivery models and address change management issues, centralise and optimise capabilities, outsource functions, and create sustainable governance and performance management models. 

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