This report analyses the financial results for the leading listed commercial banks across the GCC for the year ended 31 December 2016.
The 2016 report analyses the financial results for the leading listed commercial banks across the GCC. This report provides banking industry leaders with a succinct analysis to help compare the key performance indicators (KPIs) among peers across the GCC, along with forward-looking views and insights.
While banks continue to focus on the regulatory agenda, be it Basel III, VAT or IFRS 9; there is a clear need for an equally focused approach toward the ‘customer’ through efficiency and innovation, helping banks grow and deliver positive results to manage shareholder expectations. Although the focus on winning the ‘battle of the balance sheet’ will remain, we are witnessing a gradual shift toward the ‘battle of the customer’, with banks looking at various ways to ensure customer loyalty through an experience-led approach.