A collection of @gov articles related to the topic of digital transformation.
Practical lessons for achieving and maintaining digital transformation. | 🕒 7-min read.
Today’s citizens expect seamless, online access to public services. All agencies and levels of government should be aligned, and data privacy and security assured. | 🕒 4-min read.
While the increased use of mobile technology presents considerable opportunity, governments should be designing app-based solutions from the perspective of the end user. | 🕒 6-min read.
Internet of Things drives operational gains for Indian public transit
A new Intelligent Transport Management System in a sprawling Indian municipality is showing how IoT can transform the way cities manage their transit challenges. | 🕒 3-min read.
Technological innovation is offering new ways for governments to deliver human and social services, and connect with citizens. | 🕒 5-min read.
A conversation with Georgina Goode of the UK’s acclaimed Government Digital Service. | 🕒 7-min read.
Are governments realizing the full potential of social media?
Leveraging social media to inform citizens and governments. | 🕒 5-min read.
Disruptive technology is driving public and financial service sectors to embrace greater customer-centricity. | 🕒 6-min read.
Providing a streamlined, digital approach to migrants, to ease integration and improve coordination of services within and between countries. | 🕒 4-min read.
The persistent march of technology leaves defense organizations increasingly dependent upon enterprise resource planning (ERP) systems to support every aspect of their operations. | 🕒 3-min read.