Driving performance in the new world of work | KPMG | QA

Driving performance in the new world of work

Driving performance in the new world of work

Technological progress is changing the workplace around us. Advances in artificial intelligence, robotics and automation could make much of the existing workforce redundant, while creating new openings for others in the management and maintenance of the technology.



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Driving performance in the new world of work

These three articles examine the opportunities and challenges presented by this new digital economy. Technology will create tools for workforce optimisation, connecting with customers and improving products and services. Early adopters will have a unique opportunity to get ahead of the competition. Those left behind are less likely to prosper.

However, it is not just business that will need to adapt to survive. Human Resource departments will need to recruit for a new future and individuals already within the workforce may need significant retraining. Welcome to the new world of work.

Employment of the fittest by Jonathan Green

Employees wearing fitness devices could deliver the next big productivity leap in just a couple of years’ time. The challenge for early adopters is not how to harness the potential of wearables, but how to do so fairly.

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Customer feedback revolution drives training opportunities by Michal Osusky

A revolution in the collection of customer feedback is changing the way businesses train their staff. Leaving and receiving customer feedback is faster than ever before.

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A brave new world? Reskill or face replacement by robots? by Bill Nowacki

Technological advances are set to transform the global workforce. Increased use of AI and robotics mean millions are likely to find themselves surplus to requirements.

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