The 55th edition of Frontiers in Finance looks at this seminal moment for financial services. The multi-dimensional complexity of today’s challenges means that speed, alignment, agility and execution within financial institutions are vital. Today's leaders have to have the courage to change, and to create change.
The articles in this edition of Frontiers in Finance illustrate yet again the huge scale and pace of the changes taking place in the global economy, and the complexity of the challenge which these external changes impose on the financial services industry.
Some are driven by technology, from how data is changing the way we service customers, satisfy the regulators and undertake stress testing, to how technology can strip out costs, streamline processes and disintermediate roles, whether through robo-advisers at the front end or blockchain technologies at the back end. Others are demographic, transforming customer needs, attitudes and demands. Others again are macroeconomic: a fundamental challenge is how to secure growth and profitability in a low interest rate environment, whether this be through new markets or through the development of new products and services.