Baxter McConnell

Associate Director - Management Consulting

KPMG in New Zealand

Baxter leads Customer Experience in KPMG's Management Consulting team. His focus lies at the intersection of business and psychology, helping clients to create economic value through customer-centric solutions. Internationally and in New Zealand, Baxter has worked with global leading brands to gain insights into how customers feel, what they expect and what they want in the future to drive top and bottom growth.