Digital technologies are transforming our world rapidly. Incumbent banks must embrace change and reinvent themselves to thrive. Early October 2018, decision makers in banking gathered to discuss the impact of digital transformation in banking. The debate focused on the possibilities and pitfalls of technological change.
Progress is good, yet assurance is vital when it comes to building trust and ensuring that risks are being managed. What is the role of ethics when it comes to the black box of Artificial Intelligence and data? How can external auditors provide assurance on digital technology? This is where the human factor comes in.