A showcase of fundamental theories and effective practices
Fundamental theories and effective practices
KPMG’s series ‘The Very Best of Sourcing’ is a showcase of fundamental theories and most effective practices. Through this series, we aim to take a look at the best that sourcing has to offer from the perspective of four different themes.
Approximately four hundred years BC, Plato said: everyone should only focus on that in which they excel. In more recent times, this tends to be encapsulated in the mantra: focus on the core business. The paradox is that it takes an immense effort to make the necessary time and energy available for that core business. The answer is intelligent sourcing, a skill that is increasingly making the difference in the twenty-first century.
In The Very Best of Sourcing we take a look from four perspectives: organisation structure, the innovation ecosystem, robotics and customer experience. Or, in other words, from the core of your organisation to the outer layer. What adjustments do you need to make to your IT operating model to stay ahead of disruption? How does the arrival of a third actor, startups, affect the ecosystem between organisations and their service providers? How can you avoid the pitfalls of using robotics? And at the end of the chain: how can sourcing make an optimum customer experience also operational excellent?