ITIL® foundation training & certification course covers basics of IT service management and prepares participants for ITIL® 2011 Foundation exam.
ITIL® Foundation Training and Certification course designed by KPMG in India.
KPMG's ITSM and Quality Governance practice provides training and advisory services to leading organizations in India and Internationally for leading practices like ITIL®, ISO/IEC 20000TM, COBIT® and CMMI® SVC.
Trainings courses offered in the Service Management domain are:
ITIL® qualification structure
The ITIL® qualifications offered by KPMG include the following courses with exams:
The ITIL® foundation in IT service management course is aimed at professionals who require basic understanding of the ITIL® framework and the methods which could be applied to enhance the quality of IT service management.
The ITIL® intermediate courses are structured by modules; each module has a different focus. These modules cover service management concepts in detail and is an industry recognised certification.
The ITIL® Managing Across the Lifecycle (MALC) is typically the last step for IT professionals before they join a select group who are at the ITIL® expert level in IT service management. This course is intended to imbibe candidates with skills to support an organisation’s service delivery by bridging the service life cycle stages.
A candidate can reach the level of an ITIL® Expert by gathering a minimum of 22 credit points, starting with the foundation course, a combination of intermediate courses, and finally with the MALC.
For more information on each of the courses please read the factsheets
|Agam Pancholi||Daniel Reddy|
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ITIL®, COBIT® 5, ISO/IEC 20000™, SDI® Service Desk Analyst, SDI® Service Desk Manager