ITIL® foundation training & certification course covers basics of IT service management and prepares participants for ITIL® 2011 Foundation exam.
ITIL® Foundation Training and Certification course designed by KPMG in India.
KPMG's ITSM and Quality Governance practice provides training and advisory services to leading organizations in India and Internationally for leading practices like ITIL®, ISO/IEC 20000TM, COBIT® and CMMI® SVC.
Trainings courses offered in the Service Management domain are:
ITIL® qualification structure
The ITIL® qualifications offered by KPMG include the following courses with exams:
The ITIL® foundation in IT service management course is aimed at professionals who require basic understanding of the ITIL® framework and the methods which could be applied to enhance the quality of IT service management.
The ITIL® intermediate courses are structured by modules; each module has a different focus. These modules cover service management concepts in detail and is an industry recognised certification.
The ITIL® Managing Across the Lifecycle (MALC) is typically the last step for IT professionals before they join a select group who are at the ITIL® expert level in IT service management. This course is intended to imbibe candidates with skills to support an organisation’s service delivery by bridging the service life cycle stages.
A candidate can reach the level of an ITIL® Expert by gathering a minimum of 22 credit points, starting with the foundation course, a combination of intermediate courses, and finally with the MALC.
For more information on each of the courses please read the factsheets
Frequently asked questions (FAQs)
1. What is the validity of ITIL® foundation certification?
ITIL® certifications are not valid only for a defined period and does not expire.
2. Which are the cities where KPMG in India conducts ITIL® foundation training and certification?
We conduct ITIL® foundation certification training in major cities like Bangalore/Bengaluru, Delhi and NCR (Gurgaon/Gurugram, Noida), Mumbai, Pune, Chennai and Hyderabad. However, trainings can be conducted in other cities as well as long as there is a minimum count of participants.
3. What is the exam format for ITIL® foundation?
The ITIL® foundation Exam is in the multiple choice format, with 40 questions per paper with one mark per question. Requires a score of 26 marks or more to pass. The duration of the exam is 60-minutes and is a closed book exam.
All learning programmes are offered under the auspices of the KPMG Learning Academy. Click here to know more.
ITIL is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
COBIT® is a registered trademark of Information Systems Audit and Control Association® (ISACA®)
*APMG International ISO/IEC 20000™ would be represented as ISO/IEC 20000™ throughout the web page.
APMG International ISO/IEC 20000 is a trademark of The APM Group Limited, All rights reserved.