Design Thinking - A Practitioner’s workshop for HR’s | KPMG | IN
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Design Thinking workshop for HR professionals

Design Thinking workshop for HR professionals

The Design Thinking practitioner’s workshop for HR by KPMG in India aims at familiarising participants with the methodology...

The Design Thinking practitioner’s workshop for HR by KPMG in India aims at familiar...

Overview

Design thinking could be described as a human-centric, structured creative approach to problem solving that leads to solutions that might work better for people.
By adopting design thinking principles, HR professionals can better understand human needs and design memorable experiences throughout the employee lifecycle. Design thinking can be applied to complex problems that are difficult to decipher. Using design thinking, HR teams could transform the work cultures to become more innovative, which is likely to have a positive impact on brand and business.

By adopting design thinking principles, HR professionals can better understand human needs and design memorable experiences throughout the employee lifecycle. Design thinking can be applied to complex problems that are difficult to decipher. Using design thinking, HR teams could transform the work cultures to become more innovative, which is likely to have a positive impact on brand and business.

KPMG in India’s Design Thinking HR Practitioners’ workshop equips participants with the methodology and tools of design thinking and helps them:

  • Utilise these tools effectively to solve complex HR-related problems and challenges
  • Perform hands-on activities that facilitate understanding of the ‘design thinking mindset’
  • Understand core concepts of design thinking such as empathy, brainstorming, prototyping and storytelling.

The six-week programme offers three days of extensive classroom training and five weeks of project work.

Course contents

Module 1 — Introduction: Learn about design thinking and designers, design principles, design thinking and other methods

Module 2 — Design thinking strategy and capability: Build design thinking strategy and capability (structure, culture, skills, process) in an organisation to define the organisation’s design journey

Module 3 — Explore: Understand employee experience lifecycle, discover challenges, interpret through empathy study, understand various tools of empathy study and perform risk assessment

Module 4 — Ideate: Generate ideas, shortlist a workable solution

Module 5 — Create: Develop prototypes of a big idea, get constructive feedback

Module 6 — Evolve: Track success and scale the solution, perform financial analysis of the solution and risk assessment.

Who should attend?

This course can be attended by all HR professionals who want to transform their approach and develop a human-centered, creative problem-solving mindset.

What is in it for you?

After successfully completing the course, participants should be able to:

  • Apply design thinking concepts in various HR scenarios
  • Work in a team to visualise and design a possible new service/experience and assess the market, business and merits/demerits of the concept
  • Listen to the end users and different stakeholders; empathise to understand hidden/latent needs
  • Evaluate financial viability of a new product or service
  • Measure risks involved in design assessments
  • Learn effectively with instructor-facilitated methods and tools which include case studies, individual and group assignments, spot quizzes, field visits, warm ups, icebreakers, videos and role plays.

Participants will also be awarded with a certificate of completion by KPMG in India. Certificates will be issued within 30 days of successful completion of the course.

Course details

Duration

  • Three-day, classroom-based training
  • For home study — approximately one to two hours per day

Type of batches offered

  • Corporate
  • Public

Locations

  • Bengaluru, Mumbai, Pune, Chennai, Hyderabad, Kolkata, Delhi and NCR (Gurugram, Noida). Training can be conducted at any location across the country provided a minimum number of participants are present
  • Global locations on a need basis.

Pedagogy

The progress of each individual is monitored by our instructors through multiple components such as case studies, quizzes and class participation.

Minimum requirements to complete the course are as follows:

  • Attend the three-day HR Practitioners’ workshop
  • Finish all aspects of the workshop and submit the group project within the stipulated time
Location
Training Date
Mumbai
31st January, 1st & 2nd February 2019

 

For enquiries, contact:
Iatsham Jamadar
iatshamjamadar@kpmg.com
+91 9611752115
Supriya Rana
supriyarana@kpmg.com
+91 9911681202
For corporate enquiries, contact:
in-fmdesignthinking@kpmg.com

Frequently asked questions (FAQs)

Q1. Who will issue the certificate?

A: A completion certificate will be issued by KPMG in India to participants if they meet the overall requirements of the course. Please refer to the requirements mentioned under the pedagogy and certification section.

Q2. Do I need to visit an exam center as part of the assessment process?
A: No. Our faculty monitors the progress of all participants through a multitude of processes over the three-day workshop.

Q3. Where can I find learning material to support my studies?
A: All pre-reading and learning material will be provided to you during the workshop.

Q4. Is there a qualification criteria to attend this course?
A: No. The training can be attended by everyone who is interested in design thinking.

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