Employee transportation plays a critical role in supporting India’s IT-BPM industry and in the absence of adequate public infrastructure, the transport function is pivotal in supporting round the clock operations. From a spend perspective, it ranks among the top five facility operating expenditures in IT-BPM organizations. “Gearing up!” focuses on the challenges faced by employee transport function, key trends in the industry, strategies adopted by organizations to balance employee convenience vs. cost of operations and the role of technology in managing transport operations. It also provides our point of view on building a sustainable and scalable transport function.
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