KPMG-Deal-Tracker

KPMG-Deal-Tracker

KPMG-Deal-Tracker

KPMG-Deal-Tracker

The KPMG Shared Services and Outsourcing Advisory (SSOA) practice publishes a quarterly analysis on IT-BPO outsourcing contracts signed across industries and geographies, with a total contract value (TCV) of USD5 million and above per deal.

 

July to September 2016

It gives me great pleasure to bring to you the third quarter 2016 edition of the KPMG Global IT-BPO Outsourcing Deals Analysis. 


Key highlights: 

  • 3Q16 witnessed a sharp drop in deal activity as compared to 2Q16. There was a decrease of 74 percent in total contract value and 52 percent decrease in total number of deals in 3Q16 as compared to 2Q16
  • In 3Q16, 135 ITO contracts worth USD8.2 billion and 11 BPO contracts worth USD876 million were signed, worldwide
  • Globally 18 IT-BPO bundled deals were signed in 3Q16 with contract value worth USD1.9 billion
  • In terms of value, approximately 42.6 percent of deals originated from the United States, followed by India at 10.6 percent. Australia and China were two other key outsourcing markets
  • The average deal tenure decreased to 4 years in 3Q16 from 5 years 5 months in 2Q16
  • Telecom and Government sectors were the top consumers of IT-BPO services
    contributing to 30 percent and 25 percent in terms of value of outsourcing deals signed in 3Q16. Defense sector was the next big contributor in terms of deal value
  • IT Bundled Services and CRM contributed approximately USD2.8 billion and USD706.8 million respectively and were the largest procured services globally within ITO and BPO services, respectively
  • Average annualized contract value in 3Q16 was USD19.7 million as compared to USD23.0 million in 2Q16 showing a decrease of 14 percent between the two quarters

Click here to view the Infograph.

 

If you have any questions or comments on the newsletter or would like more information regarding the SSOA practice, please get in touch with Shailesh Narwaiye or GO-FM IT-BPO Deals Team

© 2017 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

Connect with us

KPMG’s new-look website

KPMG’s new-look website

Archive

KPMG Deal Tracker

 
Read more

KPMG Global Insights Pulse Surveys

Global Insight Pulse surveys are forward looking and focus on identifying and interpreting key market conditions.

 
Read more

KPMG Deal Tracker - 2Q16

It gives me great pleasure to bring to you the second quarter 2016 edition of the KPMG Global IT-BPO Outsourcing Deals Analysis.

 
Read more

KPMG Deal Tracker - 1Q16

It gives me great pleasure to bring to you the first quarter 2016 edition of the KPMG Global IT-BPO Outsourcing Deals Analysis.

 
Read more