Romal Shetty

Chief Operating Officer - Advisory, Partner and Head- BPS, Head - Telecom

KPMG in India

Romal is a Partner at KPMG in India and is the COO of the firm’s Advisory function, with close to 20 years of work experience. He has worked with a cross-section of Indian and global companies across varied sectors such as telecom, IT, ITeS, financial services, and manufacturing spanning 30 countries. In his current role, he leads a team of over 500 people across practices with diversified backgrounds and skills.

His work includes conducting large scale transformation programmes across process and technology areas. Some key areas of his focus include financial modelling, customer experience, sales, product innovation, revenue management, analytics, business continuity, entity set-up, risk management, cost management, managed services, and process re-engineering.

Romal is a recognised and respected thought leader in the telecom sector. While he was heading the telecom function, KPMG in India became one of
the 10 Telecom Centres of Excellence and a Global Centre of Excellence for revenue assurance services across the global network of KPMG member firms. Romal also leads the international telecom corridor initiatives of the firm across Africa, the U.S. and Australia.

He also contributes regularly to several national and international publications, providing subject matter expertise on varied industry topics and trends covering transformation, customer and regulatory environment.


Areas of expertise

Advisory, transformation, telecom

Education and qualifications

  • Chartered Accountant, Institute of Chartered Accountants of India (ICAI)


  • CME 20 certified (GSM technology)

  • Certified Information Systems Auditor (CISA)

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