Customer Relationship Management | KPMG Hungary

Customer Relationship Management

Customer Relationship Management

We help clients to define the best operating model.

We help clients to define the best operating model.

Establishment, management and development of valuable customer relations are essential for companies. Our experts can support in:

  • Design and implementation of market and customer strategies
  • Improvements in helpdesk management
  • Performance improvement of marketing and sales functions
  • Creation of customer analytics in order to understand clients’ needs
  • Design of strategies in pricing, promotions, sales channels and for specific products in order to increase profitability
  • Process improvement in collections

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