KPMG in Greece
Apostolos has been involved in training and development of executives over the past 10 years, managing all training stages: Initial contact with customers, sales of training programs, Training Needs Analysis, designing training programs, content development, training organizing & preparation, training delivery, training evaluation and analysis of the educational process effectiveness.
Apostolos is delivering training in Greek and English language in topics, as: Customer service & Customer Experience Management, Sales & Effective Selling, Merchandising, Management, Leadership, Coaching, Communication, Emotional Intelligence, Influence and Persuasion, Negotiations, Motivation, Feedback, Conflict management, Change management, Problem solving & Decision making, Presentation skills, Train the trainer etc.
B.Sc. Economics of University of Macedonia, Thessaloniki
LAEK & EOPPEP Certifications
Certified Trainer Lidl Greece
Certified Customer Experience Management (CEM) Trainer by Achieve Global
Certified Trainer Philip Morris International