According to analysts, CRM is at the top of the priority list of IT investments, and thus receives a lot of management attention.
18 September 2015, 8:30AM - 12:20PM, CET
Companies that succeed with CRM are the winners of the future marketplace. In today's highly competitive environment, customer insights and service are key differentiators, and CRM has become an important tool to create both growth and profits.
At KPMG, we specialize in CRM and advise some of the largest companies in Denmark on the strategic use of CRM. We consider business strategy and IT as a whole, and help our clients execute successful CRM projects. We assist organizations in creating profitable customer relationships and increasing their competitive advantage.
At this inspiring morning seminar, we will shed light on specific focus areas for successful CRM. We will reveal the latest research results from Copenhagen Business School (CBS), and share experience and knowledge to help you get started with your CRM project, or maximize the return on your existing CRM investment.
For more information on the presentations, please refer to the event invitation below.
Iben Thorell, Senior Manager, Advisory
+45 5215 0160
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