Public Sector Digitisation is a large, annual conference arranged by Dansk IT, aimed at everybody who works with digitisation in the public sector.
24 March 2015 - 25 March 2015, 9:00AM - 5:00PM, CET
Public Sector Digitisation (‘Offentlig Digitalisering’) is a large, annual conference arranged by Dansk IT, aimed at everybody who works with digitisation in the public sector in Denmark. It consists of two days of networking opportunities, presentations from keynote speakers and sharing of knowledge for government institutions, regions and municipalities as well as suppliers and consultancies.
Our Partner and Head of Public Sector, Jakob Blicher-Hansen attended this year’s conference 24-25 March to network and share KPMG’s expertise within the topic of the digitisation of the public sector in Denmark.
Following are the key conclusions from Jakob Blicher-Hansen, Partner, Advisory:
1. Why is the event ‘Offentlig Digitalisering’ relevant to the public sector in Denmark?
Jakob: Digitisation is a central focus area for a better, more efficient public sector. Digital solutions can strengthen public services by increasing productivity and creating more value for citizens and businesses. In Denmark, the public sector has come far on this agenda, but there is much more to do. ‘Offentlig Digitalisering’ is a great opportunity for all interested parties – public institutions, politicians, businesses and researchers – to share experiences and be inspired by others’ ideas on digitisation.
2. What are the main challenges that public sector organisations are currently facing in terms of digitisation?
Jakob: Many public services have been digitised without corresponding adjustments in internal public workflows and external service interfaces. For instance, the persistence of unsuitable work processes and unnecessary manual data entries is holding back the potential of digitisation. Furthermore, user-friendliness is lacking. Digital public services require entirely new ways of thinking and organising. There is also a key cyber security challenge. With the public sector amassing large amounts of private data, there is a strong need to protect this privacy sufficiently.
3. What are their opportunities in a digital perspective?
Jakob: There is a great potential for more digitisation in the public sector. If we can design and implement organisational set-ups and work processes that directly support digital solutions, we can make public services more efficient and valuable, while at the same time releasing resources for other public services.
4. How can KPMG make them enhance the opportunities of digital optimisation?
Jakob: KPMG has strong experience in supporting digitisation in the public sector in Denmark and across the world. Through our broad range of services, we believe we can assist public institutions in designing and implementing best practice solutions for core digitisation challenges, including IT operations, IT-sourcing, work processes, strategy, business development, cyber security and more. With a focused Public Sector team in Denmark and global Centers of Excellence for the government sector, we are organised specifically to meet the needs of public institutions.
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