IT Outsourcing Seminar (SPPS Event)

We are pleased to invite you to the launch of our annual Service Provider Performance & Satisfaction Study 2015 (SPPS).

22. september 2015, 13:30 - 18:00, CET Copenhagen , Danmark

We are pleased to invite you to the launch of our annual Service Provider Performance & Satisfaction Study 2015 (SPPS), focusing on IT outsourcing suppliers.

For the 8th consecutive year, we are collecting, comparing and analysing the perception of the services provided by IT service providers. This year, we will also feature a Nordic angle to the study covering more than 2,100 contracts from 24 countries.

This years' report reflects a market, where technology plays an increasingly important role in the organisation, and as the market reacts to these driving forces, the results of our study show clear indications that we are moving towards a new, more radical world of outsourcing as defined by shifting ambitions, new priorities and a broad array of challenges.

Therefore, CxO's need to acknowledge and recognise a more complex, changeable but also more optimistic market, than what we see today.

This event will present leading industry experts and give valuable insights into this new world and how to deal with the challenges and opportunities from a Nordic as well as a global perspective.

 

Agenda

  • 13:00 - Registration
  • 14.00 - Welcome by Mads Fink Jensen, Head of SSOA IT, KPMG
  • 14:05 - Stan Lepeak, Director, Global Research, Management
    Consulting, KPMG: Results of the global SPPS survey
  • 14:50 - Christian R. Larsen, Manager for the Nordic SPPS
    survey, KPMG: The Nordic angle on the SPPS results
  • 15:20 - Coffee break and networking
  • 15:35 - David Brown, Global Lead, Shared Services &
    Outsourcing Advisory, KPMG: The radical new world of outsourcing
  • 16:20 - Peter Skyttegaard, Head of IT Strategy, Maersk Line:
    IT sourcing in a changing world
  • 16:45 - Panel discussion
  • 17:00 - Light informal dinner will be served

 

Sign up

The event is free of charge and all participants will receive a copy of the report. Please sign up by mailing us at jelindholm@kpmg.com

 

Please note that this seminar is held in Danish.

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