Director, Management Consulting
KPMG in China
Yong has over 13 years of experience in providing professional support in the area of Target Operating Model for enterprise back offices, especially those adopting Shared Services or Outsourcing. His expertise in Shared Services and Outsourcing as a consultant involves strategy blueprinting and alignment, Target Operating Model design, process design and re-engineering, organizational definition and performance management, IT planning, shared services and outsourcing implementation, governance model planning and rollout, continuous improvement, etc. Besides, he is also with hands-on operational experience as he used to run Shared Services for large outsourcing service provider, including global service delivery responsibilities across multiple sites located in different regions. Functional-wise, Yong is primarily experienced within the Finance realm and has personally led and supported various Finance operating model transformation, finance shared services setup, outsourcing migration and Finance ERP rollout within the shared services environment. He’s also active in supporting client with various shared services and outsourcing initiatives in the HR, IT, Procurement, CRM and e-Commerce domains.
Bachelor of Business Administration
Lean 6 Sigma Certificate for Shared Services