Greater transparency in the healthcare system should boost the quality of medical services and help stabilize costs over the long term. Yet we still have a long way to go: In an international comparison of transparency, Switzerland only ranks in the lower middle range. This is one of the findings of KPMG’s global study entitled “Through the looking glass”.
The Swiss healthcare system is in a state of transition, with hospitals reassessing the issue of funding and how to ensure the quality of their services. Greater transparency is viewed as a means of boosting the quality of medical care provided while also contributing to long-term cost stability.
KPMG’s global study entitled “Through the looking glass” compared six transparency-related dimensions of 32 healthcare systems and compiled the results in an index. This study examined transparency with regard to the quality of healthcare, patient experience, finance, governance, personal healthcare data and communication of healthcare data. All in all, Switzerland earned a score of 53% which merely placed it mid-table in the international ranking. Denmark (74%), Finland (72%) and Sweden (71%), on the other hand, top the healthcare transparency ranking.
The Swiss healthcare system performed quite differently depending on the transparency dimension examined: While transparency in the national healthcare system is relatively high in terms of governance (69%), the patient experience (69%) and finance (67%), there is significant room for improvement with regard to the communication of healthcare data (36%) and the quality of healthcare (33%).
Table: Switzerland only ranks in the lower middle range in KPMG’s international transparency index
KPMG’s study entitled “Through the looking glass” uses 27 indicators to examine six dimensions of transparency and compare 32 different healthcare systems. The results are compiled to form the transparency index. The dimensions examined are: the quality of healthcare, patient experience, finance, governance, personal healthcare data and communication of healthcare data. Twenty-five interviews with experts were also conducted within the scope of the study.
© 2018 KPMG Holding AG is a member of the KPMG network of independent firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss legal entity. All rights reserved.